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REVOLUTIONARY CRM PLATFORM TO TRANSFORM YOUR BUSINESS

Integrate and Align functions to get maximum value from Customers
 

Sales Management

Seamlessly integrate all sales entities like employees, channels, leads, existing customers, products and locations. Maximize the sales leads funnel and conversion through sales work management, sales activity report, sales planning, field trip-tour planning, geo-location GPS tracking and enterprise mobility for sales person on the move.

Knowledge

Get world-class employee training and development platform with best-of-breed features like structured and unstructured content, access-security controls, search-navigation and targeted publishing. Create and assign learning modules, conduct on-line quizzes and publish knowledge and learning effectiveness reports.

Channel Network

Expand your 3rd party channel network. Manage entire channel appointment life cycle from partner evaluation, contracting up-to setting-up with stock, and service equipment. Undertake Channel partner relationship through tracking channel issues, employee recruitment, servicing, compensation, local events, displays and Channel training.

Service

Capture and track customer service requests, Complaints or Queries to their closure. Manage enterprise-wide servicing for Customers, Channels, employees and Channels. Custom-configure processes to handle different types of servicing needs . Ensure status alerts to customers and closely monitor servicing performance.

Collections-Receivables

Intelligently Capture and assign collectibles to agents. Manage collections through employees, Tele-callers and 3rd parties. Get real-time view on collections activities and their outcomes. Adopt best-practices like field staff geo-location tracking, Trip Planning, Promise to pay management and Days Past Due bucket tracking.

Customer Relationship

Maximize customer value through strong Customer Relationship, retention and satisfaction. Do targeted customer profiling to set-up customer contact activity norms. Capture daily customer contact & ground-intelligence on cross-sell, up-sell, service issues, future needs, special campaign-driven offerings and relationship activities.

WHY CRM4SURE ?
More than 50% of the CRM implementations fail, and we have addressed ALL possible barriers to ensure an assured
implementation and benefit out of CRM4Sure

Highly Flexible
Using our revolutionary fluid technology, you can custom-configure your own CRM as per your needs.


World-Class Features
With more than 18+ major capabilities you do not have to look beyond CRM4SURE for making it happen.


Cost-Effective
Our single point solution, configurability and pay-per-use model ensures minimum and financial commitment.









Fast Implementation
Our proprietary methodology enables quick implementation of your front-end engine within few days-weeks.


Fully Integrated
A single and holistic platform for managing all front-end and customer facing functions, with 360 degree view.


Robust Architecture
Leading-Edge 'under-the-hood' best practices to ensure that flexibility comes with solidity.

WHY CRM4SURE ?
CRM4SURE provides highly flexible & widest-range of features with unmatched economy and speed.

PLATFORM FEATURES
CCRM4SURE has over 24 major capabilities to address the needs of any large as well as small-medium enterprise.

SOLUTIONS
Integrated platform for all functions including Sales, Customers Relationship, Service, Collections and Channels.

INDUSTRIES
CRM4SURE with it fluid technology can be custom-configured to cater to wide-range of industry-specific needs.

Retail Banking

Manage Assets and Liabilities business with wide-range of products and customer segments



Health-Care

Manage unique CRM needs for hospitals, secondary & tertiary medical service with highly knowledge-driven



FMCG Industry

Manage large field force, multi-level outlets-dealers and product-range in a highly display-marketing oriented



Education

Manage unique customer segment of students and service-oriented delivery dynamics



Insurance

Manage Assets and Liabilities business with wide-range of products and customer segments



Non-Banking Finance Companies

Manage lending, fixed deposits, advisory, trading and other financial services across customer segments



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