Sales is all about day-after-day,
week-after-week discipline. Consistent Input leads to Consistent output.
CRM4Sure defines the work format for staff and management, and ensure that it
is being followed:
You can establish micro level
sales discipline norms, which can give a clear message to the sales person on
the ground. For example, the expected field visits per week, expected channels
to contact every day, existing customers to meet per month and much more.
Activity norms apply equally to
managers. You can establish routine for managers like branches to visit per
week, HNI customers to meet per month, number of field-visits to channels per
day. This ensures that there is a complete alignment across the hierarchy.
While senior sales managers have
many ambiguous and unplanned tasks, some level of discipline help them to stay
focused. For example number of performance review to be done every week,
one-on-one with sales executives per month, number of strategic customers to
meet, number of dealer meets to attend per month etc…
Using CRM4Sure daily activity
record, many of the sales work discipline norms can be tracked automatically.
Activity record captures all the meetings and activities done by sales person,
and it can be viewed vis-à-vis agreed work norms.
Using CRM4Sure knowledge
management system, we can help any employee to create his daily work management
manual, which contains the best practices, Dos & Don’ts and many more.