Channel-Network Partner Servicing

Channel-Network Partner Servicing

For an organization building its business through its channel-network partners, CRM4Sure provides an industry leading solution. Treat your channel-network partners as sensitively as you will treat an end-customer. Capture channel issues and help items and track them to completion as per their satisfaction. Monitor and address range of issue like stock shortage, collateral & merchandize, training and marketing support.

                        Channel-Network Partner Servicing

CRM4Sure is unique platform to enable you to service your network partners.

Wide-Range of Network-Channel Partners

You can service any types of your network points

         Distributors and Whole-Sale points

         Retailers and Dealers

         Direct and Indirect Sales Agents

         Stocking and Forwarding Agents

         Product Servicing Centers

Channel-Networking Service Needs Management

         Channel Set-up issues

         Sales Collateral and Documents

         Merchandise and Point of Sales Advertising Material

         Channel Training

         Product Quality related issues

         Warranty Claims issues

         Channel Incentive Calculation Clarifications

         Channel Payments delays

         Stock Shortage and supply delays

         Contract Renewal Requests

Channel-Network Partner Service Management

         Capture service issue from in-bound telephone calls as well as field visits

         Keep Channels informed on the status of their service requests

         Send notifications and alerts on any delays in closure of service requests