Unlimited Master tables, with 50+ predefined formats
You can add unlimited number of masters/entities with Master-on-the-Fly capability including channel, customers, leads, service request, location, product master data. CRM4SURE works as a central
repository of all your master tables, with over fifty predefined universal formats, to help you quick-start your implementation.
Flexible Customer, Channel and Employee Master Contact Management
With its world class architecture CRM4SURE allows you to
capture as many details on any entity as you want. You can choose to capture different types contact fields
like customer landline number, customer mobile number, contact person etc. You can add multiple customer addresses like mailing address, office address, residential address, billing address and shipping address.
Add Unlimited attributes along with configurable validations
CRM4SURE is a completely configurable platform where
administrator can easily set up any additional fields required as per the needs
of the business from the front end itself. Administrator can also put up any
kind of validations on the additional fields e.g numeric or alphabet, date, drop
down value etc.
Set-up parallel & cross & Matrix hierarchies with unlimited levels
This unique feature allows you to set-up hierarchy for any
kind of entity for Customer, Channel, Employee, Vendor, Locations, Products and any other entity. You
can also set-up parallel and matrix hierarchies to address your unique business
Effective Customer, lead and Channel Segmentation and Profiling
CRM4SURE gives you freedom to define your customer, channel, employee, product, leads and any other entity with unlimited number of tags, classifications and categories. You can do effective profiling and segmentation for a sophisticated customer relationship management.
Custom-Configure Master Data Repository
CRM4SURE has a unique ability to capture different
attributes for the same master. You can capture different information for a corporate lead as compared to a retail lead. You
can capture different details on a lead in one location as compared
to a same kind of lead in other location.