How-vs-What of Capabilities
A given capability can be achieved in many different ways. For a given capability, one can go for an automation path or keep it as a right mix of manual and automated work. One can go for an ideal capability in one big-bang or achieve it in phases. One can invest into a large base capability platform and then build individual capabilities on it or one can go in a piece-meal basis. How and to what extent one will build a capability is driven by funds, band-width and priority.