How-vs-What of Capabilities  

Capabilities Management-Overview

Performance without capabilities can best be described as steroidal. This chapter provides the context of why building capability is as critical as building performance. It dwells into the difference between capability & performance, core vs. non-core capability, mapping and tracking the capabilities.


How-vs-What of Capabilities


A given capability can be achieved in many different ways. For a given capability, one can go for an automation path or keep it as a right mix of manual and automated work. One can go for an ideal capability in one big-bang or achieve it in phases. One can invest into a large base capability platform and then build individual capabilities on it or one can go in a piece-meal basis. How and to what extent one will build a capability is driven by funds, band-width and priority.