Human Capital Adaptability & Felxibility  

Business Adaptation

This Chapter works on explaining with many examples on how various functions can adapt to the change so to ensure the Results Continuity. This includes financial adaptation, customer adaptation, process adaptation, service adaptation, sales adaption and product adaptation.


Human Capital Adaptability & Felxibility


Human capability adaptability enables a business to change its skill-base, its competencies and head-counts. The training and development platforms need to be quick-response. The rewards & incentive systems should be highly configurable to deliver the messages and calculations to the lowest levels in the organization including your agents & third party channels. The performance management systems need to be flexible to change the frequency (refer **execution intensity) and intensity of performance management.