Aligning Process Capabilities  

Process Focus and Alignment

Process Focus is to ensure that processes which make most difference to companies priorities should be worked upon for excellence. A company's money making machine has interlinked business processes which should be the first priority for continuous improvement. Post-that, the additional processes linked to new strategic priorities. Every process does not need to achieve the highest level of quality, and every process does not need to be fully-automated.


Aligning Process Capabilities


Core money-making or strategically important processes not only have to make world-class around appropriate metrics, one needs to place robust capabilities to ensure that these processes can be constantly improved as the expectations keep on rising with time. There are two kinds of process capabilities- the first one is the fundamental business process management infrastructure, which can be used for any process irrespective of its importance. Second is the contextual capability, which is applicable to specific process.