Resilience and Adaptation

Resilience and Adaptation

This chapter sets the context for how an organization can have the capability to 'respond to' and absorb the expected and unexpected change in the internal and external world. 'Execution- Making it Happen' capacity includes ability to deliver results in a high-flux environment. This chapter includes a high-level view on how to anticipate the change?, how to have structural readiness to change within the organization for the 'expected'? and how to have an inherent non-structural capacity for 'unexpected'?.


Topics in Resilience and Adaptation : -

Anticipating Future and Ability to Respond

Resilience and Flexibility of an organization have two components- A highly sensitive sensory system, which can help you sense and anticipate the future (this is covered in more detail in **anticipation and intelligence section), and the other is the ability for an organization to respond to the change (Flexibility) and absorb the shocks (Resilience). Ability to respond can be both structural (inherent & fundamental) and non-structural (adhoc and situational). Contrary to the popular belief, the ability to respond is much more than agility of leadership.

Structural Readiness to Respond

As organization works on its processes, contracts, financial model, leadership competencies and operating models, it can build inherent capabilities to maintain business flexibility and resilience. Some of the structural readiness capabilities include variability of contracts, low operational break-even, multiple financing sources, exit routes to investments, flexible assembly lines and extendible technology platforms.

Non-Structural Readiness to Respond

Non-structural readiness is more of the leadership capacity at all levels for business flexibility & resilience. This includes the capacity to change the mind-sets, realign the priorities & focus, take tough & fast decisions and having the contingency teams in place. This non-structural readiness is enabled by developing appropriate leadership competencies, creating & testing the contingency scenarios and focused training programs.

Flexibility readiness to respond

Flexibility of a business is to be able to change its processes, operating model, product portfolio, marketing & sales model, etc... With downstream changes in its contracts, training, hiring, goal-setting and other moving parts. An organization has to constantly test its flexibility and the speed, with which it can invoke that flexibility.