No amount of writing can underscore the importance of having operational excellence enough. It can make or break the business. It is akin to having a superb engine under the carÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚Â¢s hood. Now the driver can gun the engine and race to the finishing line to come first. It is the crucial foundation based on which the organization can think of executing aggressive plans.
To have operational excellence is to have a potent competitive weapon in business. As markets become saturated, products become more or less homogenous. This is especially true in the manufacturing sector. In a scenario where the consumer is spoilt for choice and confused at the same time, the speed, accuracy and excellence of the back-end operations can provide the winning edge. This is even more critical in the service industry as the service is the only product there. Operational excellence ensures that the desired output is achieved in the shortest possible time, with minimal wastage and with dependable consistency. The flexibility of the operational setup makes the difference when it comes to responding to the changes in business environment or when a new product needs to be launched in a very short period of time in response to a competitor's move. The speed at which the operations setup can modify itself and gear up to start producing the desired changed output can be critical in today's business. This is an example of change management and this sort of flexibility needs to be incorporated in the management planning stage itself.