Trusted First, Respected Later, Loved Last  

Organization Culture

Organization culture represents the way employees view the organizational behavior and also the basis on which they shape their day-to-day conduct. As they say, culture is defined more by its absence that what is. This chapter shares the cultural elements of an execution-focused entity.


Trusted First, Respected Later, Loved Last


In order to achieve performance excellence and develop effective leadership skills, it is important to focus first on being trustworthy. This takes priority even over respect. If the team trusts you then you can lead them where you want.

This is one of the key tenets of the discipline of execution. In business, one needs to be trusted first, respected later and loved last. Trust is the most important attribute here which is inherently linked to integrity. Purely from an execution point of view, the most important element to be fostered in the employees is trust. Respect comes second and if other people love you for your work, that's comes third and is the least important of the three. Trust is the currency for high execution excellence and is earned slowly over time though consistency of effort and keeping integrity as the main focus. Consistent performance excellence over time helps build trust.