Sales facilities and infrastructure form a big component of sales related costs. Some examples of the components are:
- Sales infratstructure for Offices
- Networking and IT Infrastructure cost in terms of connectivity, telecom and sales systems.
- Sales training facilities.
Following are the ways one may manage the cost around the sales facilities and sales infrastructure:
- Keeping only the front-end and walk-in customer-contact facilities in the premier location to maintain a good brand presence. For back-end sales related work, and sales order processing work, have your facilities at lower-end locations.
- Sales people are expected to be on road, so you may have shared desks OR 'hot-desks'. Many companies allow sales people to operate from home and come to the office on given days.
- For IT infrastructure, keeping variable cost for network usage.
- If you have outsourced your sales order management, OR you have any 3rd party distributor, you may have your sales employees using those facilities.