CRM in Education

Education and Training CRM

CRM for Colleges, Schools, coaching Centers and Training organizations. Maximize channels, conduct road-shows, manage student registration, servicing, student reference programs and sales leads. Manage placement and industry-connect. Fully leverage CRM4Sure Knowledge Management and Learning Management.
                Education and Training CRM
Education-Training Sales

Education-Training Sales-Leads Funnel Management

You can capture and track education-training sales leads funnel (for potential students) through web, tele-campaigns, call-in inquiries, walk-ins, references from existing students, events, road-shows and other sources. A lead can be set-up and tracked  to closure with specific work-flows for different kinds of study courses.  A lead can be tracked and managed through different work-stages, with possible outcomes and follow-up next steps. 

Education Customer Service

Education Customer Service

Starting from student registration, class scheduling, curriculum sharing, faculty management, course material delivery, fees related issues, examination administration, a student needs response to his/her service requests, complaints and queries. CRM4SURE enables you to set-up different categories, stages and outcome updates for different types of service request. It enables you to inform a student on the progression of the service request handling and inform all the stakeholders on any exceptions on on-time basis.

Education Customer Relationship

Education Customer Relationship and Satisfaction

Maintaining relationship with an existing student and getting more business from-and-through’ him can provide a big boost to you business. Whether it module level re-registration or getting references from the student, or enrolling a student for a new program- the possibilities of leveraging your existing students are many. CRM4SURE enables you to manage the multiple touch points with a student, and maximize the business outcomes (cross-sell, up-sell, registration renewal, references) out of those touch points.