Pharmaceutical CRM

Pharmaceuticals and Health Products/Equipment

Significantly enhance effectiveness, via having smart lead allocations, treatment-specific client coverage, medicine-specific sales targets, working across multiplicity of targets segments like Doctors, Hospitals and Chemists. Leverage Knowledge management to train people on the job on medicines, handling objections and right pitch. 
Pharmaceutical Sales

Pharmaceutical Sales

Pharmaceuticals /Health-Care medical Equipment companies can maximize their sales through CRM4Sure by managing different customer segments (hospitals, individual doctors, small & medium health centers) in their own specific sales process. It seamlessly integrates sales module with on the spot knowledge sharing & online learning programs. Our standard features like geo-location GPS tracking of medical representatives, enterprise mobility for on-spot capture of Daily Sales Report, field trip-tour planning and sales daily work management, gives you an unmatched capability.

Pharma Customer Service

Pharma Customer Service

Deliver a world-class service to hospitals, doctors, pharmacy chains, allied medical service providers, retail chains and many other customer groups by capturing their service requests and effectively tracking and monitoring them till closure. CRM4SURE enables you to set-up separate interfaces to treat each category of service request, and allows you to notify, alert, and escalate the exceptions on real-time basis. It gives flexible work-flows, service actions follow-ups, intelligent service request assignment and complete reporting & analysis to ensure customer satisfaction and retention.